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Frequently Asked Questions
Everything you need to know about sessions, pricing, subjects, and support.
Our online tutoring sessions are conducted through a secure video conferencing platform. Students can interact with tutors in real-time, share screens, and use interactive whiteboards for a seamless learning experience.
Yes, you can switch between packages at the end of your billing cycle. Contact our support team, and they'll assist you with the transition to ensure uninterrupted learning.
Our tutors undergo a rigorous selection process, including academic background checks, subject knowledge tests, and teaching demonstrations. We only work with experienced educators who are passionate about helping students succeed.
We offer tutoring for a wide range of subjects across all grades including Mathematics, Physical Science, Life Science, Languages, Social Studies, and more. Please check our Subjects section for the full list.
Yes, our tutors are available on weekends to accommodate your schedule. You can book sessions for Saturdays and Sundays.
The cost depends on the type of session. Online tutoring is R100 per hour, in-person tutoring is R150 per hour, and access to our interactive platform is R200 per month.
You can book a session by contacting us via WhatsApp or using the booking feature on our website. Please visit the Contact Us section for more information.
Yes, we offer a free trial session to help you get started and experience the quality of our tutoring services. Contact us for more details.
You can access the interactive learning platform through our website using your login credentials. If you have not registered yet, you can do so by visiting our registration page.
Yes, we offer group tutoring sessions for certain subjects. Group sessions are a great way to learn with peers and share knowledge, while also benefiting from reduced pricing.
Payments can be made online through our secure payment gateway. We accept all major credit and debit cards, and you can also set up a recurring payment plan for your convenience.
If you need to cancel or reschedule a session, please contact us at least 24 hours in advance. This allows us to make the necessary adjustments and offer that time slot to other students.